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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Nice - Technical Support Specialist T-Mobile Employee Review

      3.0
      Jul 15, 2012
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company had great benefits and flexible with work life. Pay is over the average amount for call center jobs.

      Cons

      Has to many stats and worried about money which has made customer service drop for employees. In order to move up in the company has to know the right people to be friends with.

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      5.0
      Jun 18, 2026
      Rsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always changing atmosphere no day is the same

      Cons

      Depending on leadership not a lot of recognition

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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