T-Mobile has great incentives - Customer Service Coach T-Mobile Employee Review

5.0
Mar 2, 2009
Recommend
CEO approval
Business Outlook

Pros

New employees may purchase up to two T-Mobile devices at a discount and receive a generous rate plan for a low monthly fee. And it is easy to keep up with the latest technology and products through our handset upgrade program. Handsets are often given away as a reward for a job well done or often-times to the entire company for a bonus that had been met in a prior month. At T-Mobile, everyone is a recruiter! All employees can earn up to $3,000 per hire for referring exceptionally talented people to T-Mobile. All employees have access to a wide variety of resources for themselves and their families that include counseling, legal services, child-care referral, and financial services. Balancing work and family is always a challenge. At T-Mobile they aim to tip the scales in the employees favor with the Childcare Subsidy Program. Eligible employees can receive $125 a month to help with child-care costs.

Cons

Communication as someone mentioned prior

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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