What was once exceptional has become sub par. - Mobile Expert T-Mobile Employee Review

2.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Relatively flexible schedule.

Cons

No upward mobility. Constant depression of wages through unfair commission changes. Out of touch leadership. Obvious money grabbing for shareholders through the lowering of commission structure for retail employees who have no recourse or input heeded by management.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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