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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      T-Mobile Employee is Satisfied - Customer Service Representative II T-Mobile Employee Review

      5.0
      Mar 17, 2009
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is incredible! Plus you get a cellphone plan that in most cases will cover your entire family. You get to see the great new technology and learn about it before anyone else does. Also you get trained on it. T-Mobile really offers some wonderful incentives. I love my job.

      Cons

      Can be very stressful at times and they don't allow for much sick time AT ALL. Things change all the time, so learning new things can be challenging.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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