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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Used to be an amazing company, but falling from its original culture and values quite rapidly. - Retail Store Manager T-Mobile Employee Review

      3.0
      Apr 22, 2009
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation and sick time. Health benefits. Employee phone plan.

      Cons

      Limited to no promotable opportunities past RSM. Rapidly downward spiraling of an excellent culture that used to live by an amazing set of values, changing into a cookie cutter white collar red tape machine that has lost it original focus.

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      5.0
      Jun 18, 2026
      Rsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always changing atmosphere no day is the same

      Cons

      Depending on leadership not a lot of recognition

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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      T-Mobile reviewsT-Mobile Retail Store Manager reviewsT-Mobile review