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      T-Mobile

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      T-Mobile reviews

      T-Mobile- The "Un-Caring" Carrier - Customer Relations Specialist T-Mobile Employee Review

      1.0
      Apr 24, 2020
      Customer relations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health care benefits and childcare subsidy

      Cons

      You are nothing more than a number. They care about nothing other than you hitting your quotas and getting your supervisors stats up and keeping them that way. Be ready to breathe, sleep, and bleed magenta, because that is what is required. I got let go for missing work for my sister's funeral!

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      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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