Great place, super-friendly, truly focused on supporting the front-line sales teams. - Anonymous employee T-Mobile Employee Review

5.0
Apr 14, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a reason T-Mobile wins so many customer service awards. Everyone in corporate really believes in supporting the front line sales teams and stores, in order to make sure every customer is a happy one.

Cons

Not a lot to do out there in factoria -- limited spots for lunch. Some groups have a LOT of meetings with a LOT of people, which leads to a consensus-driven culture at times.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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