It Started Out Good, 2 years later... Not So Much. - Retail Sales Representative T-Mobile Employee Review

2.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are AMAZING! Health, Phone Plan, Free Money for College

Cons

Unrealistic Expectations. Lack of upward mobility in different career paths (if you start in retail, you will stay there, even with a degree) although you can move up, it is hard to get into another division of the company.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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