2.0
Oct 9, 2008
Former employee
Las Vegas, NV
Recommend
CEO approval
Business Outlook
Pros
Great job for a college student and great benefits for employees part or full. I paid 12 bucks bi weekly for health insurance that covered me very well that I took advantage of. Employee phone benefits continued to get better.
Cons
In larger markets some managers have fallen through the cracks or have been promoted due to nepotism. T-Mobile cut commissions drastically. Emphasis is shifting away from sales to more customer service while at the same time giving less tools for us to work with. After going to other cell phone companies as a customer it seems that they do a better job of helping the customer on site with problems.