job - Inbound Customer Service Agent TP Employee Review

1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

It is very bad company ise company na mera salary nahi Di useless company h MATLAbi h

Cons

Very bad company MATLABi company h

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TP Response
3y
We are truly sorry for the negative experience you have had and we take your concerns very seriously. We recognize the importance of creating an inclusive workplace for all employees and are committed to doing so. We have implemented a number of measures to ensure that everyone feels comfortable and respected in our workplace. If you have any further questions or suggestions, please do not hesitate to reach out. Thank you for bringing this to our attention.

Explore other reviews about TP

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

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TP Response
7h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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TP Response
1d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
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