This place sucks since they went from tag to teleperformance - Technical Support TP Employee Review

2.0
Dec 12, 2011
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this place is that they are always offering overtime and they have a wide variety of schedules being that they are open 24 hours

Cons

Everything else. they constantly move you from account to account because they keep loosing clients, they do not train you properly and just throw you on the phones. management sucks because no one knows what they are doing, very very unorganized. And they now start the new people off way less then they paid us, even including the 2 dollar pay cut we got.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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