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      TP

      Engaged Employer

      TP reviews

      Not bad - Inbound Customer Service Representative TP Employee Review

      3.0
      Oct 26, 2016
      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management good, lovely colleague's, bonus if on targets, fun atmosphere, overtime pay great, competition's

      Cons

      Rota for inbound terrible, stressful, on your back, have three sections, and our group has the worst rota, rarely get two days off together, not many weekends, we also have a pervert who phones up, is known to everyone, and nothing Is done about it

      avatar
      TP Response
      7y
      Thank you for the positive comments. Our goal is to make sure our employees are guided by management and equipped with enough knowledge to be able to work effectively.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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