Technical Support - Technical Support TP Employee Review

2.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Probably only reason why foreigners stay little longer in a company is a bit above avarage salary + bonus

Cons

- Unprofessional managment - you are getting calls out of your language, customers which only speak their own language, frustrating as for an agent as fir customer. Company only cares to get money from their clients - Apple, Microsoft and so on, not to help individual customer. Zero care for customer and agent.

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TP Response
8y
We are sorry to hear that you felt that way. Our aim is to provide our employees a professional environment wherein they are treated well, listened to and given support while being productive at work. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward. All the best!

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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