I love this company - Tech Support TP Employee Review

5.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

multiple options for advancement and if you do not think the company that you are representing within telperformance is not a good fit you can always do an internal bid on another job for another company. Double minimum wage for where I live so that’s amazing pay for me. Versatile with ours extremely good for college students. I know a lot of people complain that management or supervisors are bad but honestly I have yet to have a bad experience . I think it’s more less if the job is not for you then it may not be for you. I think anybody could have a bad experience at any job this job is great for someone like myself who has anxiety but loves people. I get to help people on a daily basis without having to necessarily be around a large crowded group of people. One recommendation would be to get to know your supervisor reach out to them build a strong relationship with them as well as management and if you do have issues at that point I would maybe look at reaching out to another supervisor reaching out to a team lead or possibly HR but I’ve never had to reach out to HR everything usually gets handled pretty well and I’ve worked for different companies underneath Teleperformance. They also offer bonuses and pay time off after 90 days as well as health insurance after 90 days. They do also have 401(k) and this has a lot of remote opportunity

Cons

Really I don’t have too many I do wish that health insurance was a little cheaper and a little better . I have found from just researching that a lot of providers do not except the insurance that is offered at least in my area . I really do wish that I could earn a certificate that could be used for a future career without the training that I do have that would be amazing but really everything else is pretty good I do think possibly a raise based on your QA Results would be nice as well

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TP Response
4y
We appreciate your review. Thank you!

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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