Nightmare from Dystopian Capitalist Future - First Line Manager TP Employee Review

1.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

They'd rather promote people who already work there than hire.

Cons

Where to even begin... Let's see, if you speak german, dutch or an equally "rare" language, then you'll be treated like royalty. Here in Portugal you'll get a room for the ridiculously low amount of 50€/month, you get paid way above the average national wage and you can pretty much show up drunk or high to work and no one will bat an eye since you're too valuable an asset to lose. If you speak portuguese, english or Spanish, then you're just another resource to be burned through. You'll receive practically the minimum wage and you'll be squeezed for every drop of productivity you have, tirelessly and under constant threat of non-renewal (I worked there for 6 years, which was the most they managed to keep me in a legal loophole in which they could give me only temporary contracts, and they let me go as soon as portuguese law demanded that they give me a permanent contract). They care nothing for you as a person and effort is rarely rewarded.

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TP Response
3y
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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