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      TP

      Engaged Employer

      TP reviews

      Good Pay for a 4-hour job, friendly environment as far as people are concerned, poor standards overall. - Technical Support Agent TP Employee Review

      3.0
      Dec 15, 2010
      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Best pay for a Part Time job compared to competitors. -Multicultural environment since people speaking many languages required. -Flexibility of schedule.

      Cons

      -Job is considered a desk job, so no compensation for wearing headphones all day or sitting in front of a screen (no health measures). -A lot of stress; being on target with call-related matters adds up to that. -No Autonomy to Agents.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      19h
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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