Awful job - Technical Support Representative Tech Mahindra Employee Review

1.0
Dec 16, 2020
Recommend
CEO approval
Business Outlook

Pros

5 weeks of training where you get paid for not doing much.

Cons

Awful company to work for. I had the misfortune to work in tech support Manchester office for 3 months. Extremely strict environment, all your calls are listened to and you get punished for literally the smallest mistake. They constantly threaten you with P1 and P2 fails (which lead to contract termination) and monitor your every move. Recorded discussions for being 1 minute late from your break, systems constantly playing up, unprofessional environment. Most people just phone in sick every week as its very hard to survive a full week there. No proper screens have even been set up. People who test positive for COVID were sent home for two weeks and the company didn't notify the rest of the team as to why they are away so that we continue taking calls!

Explore other reviews about Tech Mahindra

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very open and help everyone learn to be the best employee.

Cons

Nothing to be specific. Always encourage to learn.

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

See reviews by: Helpful|Rating|Date|All