1.0
Sep 11, 2024
Former employee, less than 1 year
London, England
Recommend
CEO approval
Business Outlook
Pros
Remote working in the UK to 100 % - no other plus.
Cons
Very stressful and unorganized onboarding- very pushy training, not possible to learn efficiently what was necessary - setting KPI that the employed are unaware of and demand to understand the KPI through the training - constant incoming calls or chats with disappointed customers complaining about 1- 2 hours waiting time and agents that could not answer question - not serious customer service approach as customer demands higher quality. A classic hire and fire company -the worst I have seen in 10 years - a very efficient HR department with ads out constantly - they hire and fire - I recommend researching and choosing another company