Good, but could be better - Special Services Associate The Home Depot Employee Review

4.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Good company culture and associate support, especially from assistant store managers and store-level HR. Excellent in accommodating time off when requested in advance (3 weeks or more) Decent entry-level pay in comparison to other stores of similar caliber Relatively easy to move horizontally, especially for cashiers and lot attendants Associates consist of a high number of long-term (5 year plus) employees If you want to get paid to workout, this is the company for you, but don't count on having the luxury of time to maintain proper form.

Cons

Constant turnover in newer associates and associates that should have never been hired in the first place results in under-staffed sales floors. Understaffing creates undue stress on the most experienced associates and I expect that my store in particular will have unnecessarily high senior associate turnover or transfer requests within the next six months. Unqualified department supervisors tend to be the highest cause of turnover, in my opinion. Promotion of one unqualified DS can result in the entire department wanting to transfer out or leave the company, especially the most senior associates in that department Associates in certain departments have higher liability (not necessarily legally, but in general terms) and are at higher risk for personal safety. These associates are not compensated any higher than other associates and these departments become very undesirable. These departments include lumber/building materials, flooring, and garden. Hardware, paint, and millworks are probably the easiest-to-work and easiest-to-learn departments with electrical and plumbing being average. Lumber is the easiest department to learn overall, but I would not want to be breathing in cement dust and wood-treating chemicals or hand stacking 80 lb bags of cement mix for $10/hr. I also find that flat-stacking lumber in confined spaces and cutting lumber on the saws are the two main sources of hearing damage in the entire store. I never started working at Home Depot as a long-term strategy. This is merely supplemental income and I try to maintain an objective opinion about the store and company. If you are looking for a long-term (5+ plus) career, you must either be the absolute best or expect to spend your time here as a floor-level associate. Full-time positions are extremely rare and coveted and opportunities to advance are limited. I do not consider myself to be the #1 employee in the store or even my department. I have a decent work ethic, but I do not strive like those who do want THD to be a career. I have opportunities outside of this company, but it is disheartening to see that those who do strive the most are almost never compensated accordingly, financially or otherwise. They advance at nearly the same pace as the most mediocre employees and it devastates their morale, thereby increasing turnover.

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Pros

Good place to be employed

Cons

No cons to working here

5.0
Apr 24, 2015
Recommend
CEO approval
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Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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