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      The Home Depot

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      The Home Depot reviews

      Flexible scheduling but poor support for mental health - Order Picker The Home Depot Employee Review

      1.0
      May 28, 2026
      Order picker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros:The flexible scheduling for part-timers can be decent depending on your specific department supervisor.

      Cons

      The Home Depot completely fails its associates when it comes to mental health and basic workplace respect. Despite claiming to have an Open Door policy and mental health resources, the reality on the floor is the complete opposite. Management lacks training and empathy regarding mental health conditions. I have personally seen and experienced how the company handles those struggling with mental health issues—and it is devastating. Rather than offering support, employees face intense scrutiny. Associates have even been terminated based on conversations that happened entirely outside of work hours, used as an excuse to purge staff dealing with personal or mental health struggles. The Home Depot completely fails its associates when it comes to mental health and basic workplace respect. Despite claiming to have an Open Door policy and mental health resources, the reality on the floor is the complete opposite. Management lacks training and empathy regarding mental health conditions. I have personally seen and experienced how the company handles those struggling with mental health issues—and it is devastating. Rather than offering support, employees face intense scrutiny. Associates have even been terminated based on conversations that happened entirely outside of work hours, used as an excuse to purge staff dealing with personal or mental health struggles.

      Explore other reviews about The Home Depot

      5.0
      Apr 24, 2015
      Merchandising execution associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

      Cons

      Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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      The Home Depot Response
      10y
      Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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