Home Depot Executives have no clue - HR Manager The Home Depot Employee Review

2.0
Jan 9, 2009
Recommend
CEO approval
Business Outlook

Pros

fairly good money. It was a position that definately would keep you busy. I don't have many things to say positive since THD, in their infinate wisdom, decided to eliminate all the Store HR Manager positions. What a stupid idea. The Store Managers and Assistant Store Managers can barely do their jobs now, so why not heap on HR duties to their already full plates. I would receive calls in the morning from my District Manager telling me we were over hours for the week (on a Tuesday) so we would send people home and call others telling them to not come in for the day. Later that same day I'd get a call from the same District Manager saying our customer service numbers were low and to get associates in. I'd end up calling the same people and telling them to come in. It was insane.

Cons

Long hours, too high of expectations, lack of consistency. Corporate executives who think things are rosy. Get out of your office and work in an actual store for a week. Don't fall for the crap you see during a store walk, even the surprise walks we all knew were coming. Come to a store during a normal week, when we haven't called in every person on their day off so it would look like we had associates everywhere. During a normal day a manager can't walk to the floor, because they know they will be pounced on by 20 customers who just complain because they've been there for an hour and not a single person has walked by to see if they needed anything. You want store coverage, but you tell us to cut hours. You can't have both. Get real. Get a clue. Come see for yourself.

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5.0
Jul 3, 2026
Recommend
CEO approval
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Pros

Good job and very friendly staff

Cons

zero. loved it a lot grateful

5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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