HD Stores in general - Sales Associate The Home Depot Employee Review

2.0
May 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Sometimes it is a good starting place for young people to experience big business, but not stay there. The initial training is a good starting point, but further knowledge should be sought outside HD company. The knowledge should be sought out through vendor and local contractors. If this is done you will be more successful then most.

Cons

Do not listen to advice from those within the HD store, do not by any means listen to the rumors and comments made in the break rooms. These rumors ruin the general attitude of those who try to put in an honest days labor. Advanced training is something that most people shy away from only because there is not one that knows their product inside and out -or- those that do tend to hold on to the information until things blow up, then they throw it out there as if, they are always there to help. Information is given by the method "Fly by the seat of your pants" -or- "it is better to ask for forgiveness, then to try and do it the right way" Sometimes the number of processes out weight the actual task. There is too much emphasis on paperwork and not enough on simplification. The person with the knowledge may not have the where with all to place and order -or- even typing.

Explore other reviews about The Home Depot

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with great staff.

Cons

Breaks were short and they were not super lenient on taking time off.

5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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