This position is 100% commission and customers sign up for a "no obligation, free estimate with a design consultant" yet there is no "design consultant" training, only hard core "one call close" manipulative 9 step process. The employees are being exploited as free labor and encouraged at weekly "sales beatings" to go to the stores in between appointments and to re-visit customers in their homes bearing gifts such as donuts and strawberry milkshakes. The manager will say "I didn't say that" or "I never told you to go to the stores" to claim this is an outside sales position. So when a store customer signs up for a "free design consultant" to help pick flooring, lighting, or paint to consider, we are told to sell them cabinet refacing with an average ticket price of $18K .