Cashiers are read the riot act if they don't deliver new credit card sales daily/weekly. That is never emphasized in training or orientation. Lead cashiers & managers get a "cut" of CC sales, the cashier gets NOTHING but reprimanded if they don't ask/sell. Cashiers should focus on selling home improvement AND NOT selling credit cards to customers. Duh! But that's to please managers and stockholders. Transaction expected to fit an ideal "2-minute" time frame. Many customers have lots of little items, questions, get interrupted by cellphone calls, have no or invalid sku's ... out of the cashier's hands. Raises: one associate told me his one-year review gave him .27 cents raise. 27 cents! And you start at 9.00/hr. And they keep us all under 25-30 hours so they don't have to pay insurance or benefits. Promotions are hard, so many trying for so few positions in other depts. They start most off as cashiers and then move from there but it could take a year or more, and tons of required PK videos to watch and test.
Very afraid of, and negative about, the Unions getting in, BTW. It's interesting how much HD's training videos pound the Unions and portray them as evil. No wonder, this company is no way like the founder's original business, that disappeared after they sold HD to capitalists and went public. LOL working here.
