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The UPS Store

Part of UPS

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Store Associate - Anonymous employee The UPS Store Employee Review

1.0
Mar 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The owner started me at what I asked for. Fairly easy job to do.

Cons

Small shop with half of the employees being related. They would call out frequently and leave the non-related employees with covering the store when they were EXTREMELY busy. The owner would not pull you aside and speak to you privately about what was done wrong or needed improvement. Instead, you were yelled out in front of other employees and even customers. Was told at training that when you hit the declared value button, leave it at $199 instead of changing it to the standard $100 even if the customer did not want a higher declared value. No benefits what so ever. No paid time off, vacation time, holiday pay or health insurance.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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