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The UPS Store

Part of UPS

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Great place to work - Retail Sales Associate The UPS Store Employee Review

5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Managers here are great. They treat you with respect and have great values. 2. Pretty easy job to do, everything can be learned within 1 week to a month. 3. Decent pay and it’s a good spot for people who are looking for something more substantial but still need to work to get by. 4. Managers have lots of connections with other people and companies so it’s good for networking.

Cons

1. Each store is franchised, so you might not have the same experience as I did when it comes to the managers and co-workers. 2. Since the stores are franchised, not every place has the same rules and practices, therefore customers tend to get angry at you if they’re used to doing something at one store, but can’t at yours. 3. We’re not officially UPS itself, we just work with them. A lot of angry customers will come to you expecting you to fix things that are out of your control, especially if they never happened at your store.

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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