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The UPS Store

Part of UPS

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Positive work environment, good experience, unfortunately a lot of corporate influence - Assistant Manager The UPS Store Employee Review

3.0
Oct 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I really do enjoy working at The Ups Store. I've learned incredible amounts of useful skills such as printing, graphic design, packing, and many other random "office" skills. I have learned sales and customer service. Work environment has almost always been positive and I genuinely enjoy what I do.

Cons

Unfortunately the franchise owner of the 3 stores I work at really does not care about his employees and seems to only care about sales. After looking at other hourly wages for other ups stores I realized I've been being underpaid significantly for the past 9 months. I haven't really seen any opportunity to move up after getting manager training which doesn't look very promising to me since I won't even be earning $1 over minimum wage to be a manager of my own store as well as helping 2 other stores. As a whole the ups store seems to be pretty heavily regulated by cooperate (at least that's what I am told by my boss) and that is the reason why sales are so heavily stressed. All we do all day is try to up sell shipping and packing and if our sales average and overall store sales are not a certain amount we are criticised and I have been threatened with being fired.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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