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The UPS Store

Part of UPS

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Not the best job, but not the worst - Customer Service Associate The UPS Store Employee Review

3.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

It's always neat to see the different odd/unusual items customers bring in to pack and ship. It's a pretty relaxed place to work, not usually stressful, and having easy going coworkers makes it better. Customer interaction is simple and the job is straightforward and mindless.

Cons

Poor store owners can really break the job. I don't feel that myself or any of my coworkers are paid nearly enough for the work we do. Store owners tend to not want to hire full time employees because they don't want to pay for the benefits they would have to pay.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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