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The UPS Store

Part of UPS

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Blatant Display of Greed - Customer Service Representative The UPS Store Employee Review

1.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

No late night hours, no need to buy a wardrobe you can't afford since they give you a uniform, learn administrative/clerical skills, incentive checks at the end of the month if you're able to successfully rip off customers more than you did last year.

Cons

low pay, full time is considered 35 hours, lack of breaks, short staffed so you're juggling trying to get a ton of tasks done by a certain time,

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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