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The UPS Store

Part of UPS

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Customer Service/Shipping - Anonymous employee The UPS Store Employee Review

1.0
Sep 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer interaction, competent with shipping procedures

Cons

Almost everything: no upward mobility, low pay; no incentives; schedule changes week to week; Really depends on owner and co-workers; Walmart maybe more positive growth environment!

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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