employer cover photo
employer logo
employer logo

The UPS Store

Part of UPS

Is this your company?

Franchised Center Manager's Experience - Center Manager The UPS Store Employee Review

4.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great customer service training. Rewarding experiences with small business owners. Wealth of acquirable skills. Community-based business.

Cons

It's all about who you work for and what they're willing to do for you in return for what you give them. Difficult to overcome some customers' objections to fixed pricing. Lots of responsibility. Can become stagnant in personal growth.

Explore other reviews about The UPS Store

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Atmosphere, management, employees, pay, shifts

Cons

Lack of Benefits, rude customers,

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

See reviews by: Helpful|Rating|Date|All