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      The UPS Store

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      The UPS Store reviews

      Customer Service Associate - Customer Service Associate & Cashier The UPS Store Employee Review

      5.0
      Jan 29, 2018
      Customer service associate & cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Each day was different, things people ship are interesting. The store I worked at the Owners were very flexible, and they expected flexibility from associates. I learned a lot working for them, and not just about the business, but how to treat employees. They were good to me, and everyone who worked there with me.

      Cons

      Customers could be difficult, but that's the nature of working in retail. Owner and Manager would take over if a customer got to be too difficult (I guess that's a Pro though)..

      Explore other reviews about The UPS Store

      5.0
      May 21, 2026
      The ups store associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really flexible job with a lot of free time to do stuff

      Cons

      Can get a little boring at times, but not that bad at all

      3.0
      Jun 7, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

      Cons

      Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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