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The UPS Store

Part of UPS

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Great co-workers, friendly UPS drivers, Great Location, Very comfortable. - Customer Service Associate The UPS Store Employee Review

3.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Hours are reasonable, no Sundays, off by 4pm on Saturdays. Easy to get to here in Chicago. Great customers! Neighborhood filled with repeat customers who are pleasant to speak with. Other local business establishments honor UPS Store discounts, as do we.

Cons

Low pay, terrible health insurance, not enough hours, no parking, parking lot is small and surrounded by residential permit parking. Not much room for advancement. Owning your own UPS Store Franchise involves many loops to jump through.

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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