2.0
Jul 28, 2014
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
The ability to impact the lives of Franchisees by assisting/coaching them in methodologies attuned to successful sales and operations strategies
Cons
Top-down approach that stifles creativity. A lot of UPS alumni holding sway in levels of upper management, who are excellent operators within the paradigm of a global logistics company, but fail to understand the dynamics of a retail environment. Betrothed to business processes, but blind to the ever changing needs of a retail customer (includes Franchisees)