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The UPS Store

Part of UPS

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UPS Store Lancaster PA - Assistant Manager The UPS Store Employee Review

1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Early Hours, 'flexible' schedule (but only if it's for school purposes).

Cons

-Bad pay; starting pay is $10.50 an hour and you will maybe get a 50 cent raise every year or so. Assistant manager pay was $13.00 an hour. There are no benefits at this job. -No upward movement. -Employer often takes out frustrations on employees. -There was no written set of rules or contract for how things should be run in the store. -During the pandemic, we were expected to kick people out of the store for not wearing a mask. This lead to many arguments with customers and verbal abuse, threats of lawsuits, and violence against the employees. -Medical appointments were not an acceptable form of excuse. Employer frequently made appointments during work hours but employees were not allowed to do this. Again, none of this was mentioned during time of hiring. -Employer frequently takes smoke breaks and employees often have to track them down outside if you someone calls for them or if they need assistance on a shipment/print job. These smoke breaks are usually 15 minutes long and several were taken every day. -Listed as part time job but consistently schedules you 40 hours.

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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