Not all owners are good or fair - Anonymous employee The UPS Store Employee Review

Really flexible job with a lot of free time to do stuff

Can get a little boring at times, but not that bad at all

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.