employer cover photo
employer logo
employer logo

The UPS Store

Part of UPS

Is this your company?

Don't Even Bother Applying - Customer Service Representative The UPS Store Employee Review

1.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent hours, comfortable working conditions

Cons

Was hired during the busy season/strike. Never received any proper training or guidance, or received any kind of feedback. Was thrown to the wolves and let go as soon as Christmas was over and the strike came to an end.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

See reviews by: Helpful|Rating|Date|All