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The UPS Store

Part of UPS

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Experience depends on location - Shipping Associate The UPS Store Employee Review

3.0
Feb 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Since I worked in customer service I was able to really meet a lot of great people from the neighborhood. I learned new skills and abilities that I was able to use in a new position.

Cons

The franchise owner I worked for didn't feel the need to put any money into the aging look of the store. Carpet, bathroom, counters were all aged and in need of repair. Also there was a bit of confusion with the customers regarding packing materials and Latrobe costs.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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