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The UPS Store

Part of UPS

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Great place to build customer service skills - Customer Service Representative The UPS Store Employee Review

4.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team and management, flexible hours, fast-paced environment keeps you engaged, good place to gain experience, and fair treatment of employees.

Cons

Physically demanding at times, especially during peak hours, limited growth opportunities for part-time staff, repetitive tasks, occasional understaffing, and pressure to upsell services.

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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