Great facility but culture can be odd at times - Customer Service Representative Thermo Fisher Scientific Employee Review

-I enjoyed the work and my coworkers were nice. -The pay was more than decent for my field. -Good benefits and opportunities to learn.

No huge cons, except I got let go for financial reasons as part of a wider layoff. That was bummer but well outside of my control. My former colleagues gave me good references.

If you're stuck in the Greenville area for some unfortunate reason, it's a job.

This place is functionally a mafia. The same rotating cast of "old head" people that have been at the site for decades watches each other's backs, and overworks everyone else. God help you if you're actually capable or smart, because they will overload you as much as possible, while ensuring that they, and their pals, do as little as possible. They really have no concept of capacity management at all. There is no math, metrics, or even mild logic that goes in to how they define R&R or distribute work. No one really knows how to do anything at all. Things that sound simple, like shipping a sample for instance.. Well, clear your afternoon. It doesn't help that all of their systems are completely antiquated. I should also note that you won't get any support on anything really, from training to execution. No one wants to be here, and it's so obvious. The place looks and feels like a prison because it is. It doesn't even pay that well compared to other pharma companies! That barbed wire isn't there to keep people out, it's to keep them in.