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Thermo Fisher Scientific

Engaged Employer

Its a paycheck - Customer Service Representative Thermo Fisher Scientific Employee Review

1.0
Aug 26, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a big company with a decent benefits package. Corp. management has some great sounding goals for growth. If you have a scientific background they are into it.

Cons

Low pay, none of that growth trickles down. CCG division local management is not fun to work for, micromanaged unless you are one of the chosen. CSR's are not empowered to solve customer issues, hard to find what division does what.

Explore other reviews about Thermo Fisher Scientific

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with advancement potential.

Cons

I wish there were more remote opportunities.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

If you're stuck in the Greenville area for some unfortunate reason, it's a job.

Cons

This place is functionally a mafia. The same rotating cast of "old head" people that have been at the site for decades watches each other's backs, and overworks everyone else. God help you if you're actually capable or smart, because they will overload you as much as possible, while ensuring that they, and their pals, do as little as possible. They really have no concept of capacity management at all. There is no math, metrics, or even mild logic that goes in to how they define R&R or distribute work. No one really knows how to do anything at all. Things that sound simple, like shipping a sample for instance.. Well, clear your afternoon. It doesn't help that all of their systems are completely antiquated. I should also note that you won't get any support on anything really, from training to execution. No one wants to be here, and it's so obvious. The place looks and feels like a prison because it is. It doesn't even pay that well compared to other pharma companies! That barbed wire isn't there to keep people out, it's to keep them in.

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