Soul Sucking Position - KYC Analyst UBS Employee Review

1.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- decent amount of time off

Cons

- LOTS OF FALSE PROMISES!!! HR/recruitment team will promise you one thing, then upper management will tell you another once you're actually hired. DO NOT AGREE TO ANYTHING UNLESS YOU HAVE IT IN WRITING!! - lack of leadership & no structure whatsoever - micromanagement and harping on numbers even if your goal has been met /surpassed - scorecards and "open note quizzes" to score performance that isn't standardized to specific regions at all so you are constantly dinged on systems that dont even apply to your work making it impossible to look good to upper management - no new hire training, good luck with figuring out what you're doing. - constant comparison to other regions that work under completely different standards - work life balance doesnt exist, they try to sell you with the "WFH balance" but with the constant micromangement and stress from upper management, good luck enjoying life at all. - when your case work is low, management will auto assign you to help others, instead of that help reflecting on your "scorecard" it shows as if you've done nothing and reflects negatively on the false scorecard that was created to help micromanage those in this department - false promises of raises - the list goes on and on.. if you even slightly enjoy your job now or can remain unemployed, do so. this position is not worth the stress or energy **this review is strictly for the KYC Analyst role. I have no opinions on any other department involved with UBS**

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Pros

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Cons

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1.0
Jun 6, 2026
Recommend
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Pros

Very minimal pros- you are working in a call center under managers with very little experience.

Cons

Managers are useless. The greater organization refers to the Wealth Advice Center as the “WAC”… yes…. wack. It has a double meaning and the advisors on the ultra high net worth teams are known to make fun of this call center. Very unserious role.

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