Underpaid, Undervalued, and and Gaps in Employee Experience - Deputy Manager, Human Resources VFS Global Employee Review

2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to global operations and client environments. Structured processes in certain functional areas.

Cons

Compensation is significantly below market standards for similar roles. Lack of transparency and fairness in salary progression. Poor employee-centric practices despite being a large global organization. Final settlement was not processed within a reasonable or expected legal timeframe, causing unnecessary inconvenience. Over-centralized decision-making with heavy reliance on external market practices, limiting local relevance. Pressure to follow processes that do not fully align with Sri Lankan labour laws and accepted HR practices. Lack of empowerment for local HR teams to ensure compliance with country-specific legal requirements.

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VFS Global Response
3w
Thank you for your feedback. We are pleased to hear that you valued our work environment and the global exposure gained during your time with VFS Global. At the same time, we take your concerns about compensation, transparency, and local compliance seriously. We continuously review our salary structure to ensure internal parity and alignment with industry standards, while offering growth opportunities and conducting performance reviews to facilitate professional advancement. Our regional teams are fully empowered and responsible for ensuring all practices align with country-specific labour laws. To ensure further oversight, our central compliance teams perform regular audits to maintain these standards. Finally, regarding the exit process, we process all Full & Final settlements within our outlined timelines once clearances are received; in this instance, our records show the process was completed within that expected timeframe. If you have any further specific concerns, we encourage you to write to us on communications@vfsglobal.com, so we are able to address them appropriately and ensure continuous improvement of our processes.

Explore other reviews about VFS Global

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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