Avoid at all costs. Without doubt, the worst place I've ever worked. - Visa Officer VFS Global Employee Review

1.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Interesting seeing how Commissions work from the other side of the desk. Colleagues were generally nice, before management started pitting us against each other.

Cons

They lie. Starting from my interview, they lied. They pay minimum wage but package it up with your legally entitled holiday pay and call it £9 per hour. Frequently not paid overtime, of which there was a significant amount. Management will pretend to be on your side, but throw you under the bus at the first sign of trouble. You will get a bollocking if you make a mistake, but there is no one around to ask for guidance during complex cases. I feel horrible saying this, but unfortunately it's true: you have zero chance of any kind of promotion unless you're Indian.

Explore other reviews about VFS Global

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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