Rudeness and low customer care - Duty Manager VFS Global Employee Review

Thank you for sharing your feedback with us. For us at VFS Global, upholding a positive and efficient culture is paramount, and your feedback is highly valued. To help us rectify the issues you have encountered, we appreciate it if you could provide more details so we can use your insights in identifying areas for improvement. Feel free to reach out to us via email at communications@vfsglobal.com. We are also actively working on strengthening our processes at the Visa Application Centres, with a specific focus on the crucial role played by managers. Your detailed feedback is eagerly awaited. Thank you, again, for taking out time to help us enhance our services.