Dec 26, 2024
VFS Global Response
1yThank you for your feedback and for appreciating our commitment to maintaining zero tolerance towards improper business practices and unethical conduct. Upholding these values is central to our operations, and it’s wonderful to see that it resonates with you.
We acknowledge the challenges that arise during periods of increased application volumes, especially when resources are stretched. Your feedback highlights an important area for improvement, and we are actively working on strategies to address such situations, including better workforce planning and support during peak times.
Thank you for sharing your insights and contributing to our continuous improvement efforts!