May 29, 2025
VFS Global Response
1yHere’s a firm yet professional response that addresses the concerns while maintaining the company’s values:
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Thank you for your detailed feedback. We're glad to hear you appreciated the international exposure and the professional responsibility the role offers. We also acknowledge your positive experience with certain supervisors during your tenure.
We’re sorry to learn that other aspects of your experience did not meet expectations. At VFS Global, we are committed to fostering a work environment where performance, development, and career progression are supported through structured policies and regular reviews. We understand that workload intensity can vary, particularly during peak operational periods, and we continue to work on improving support mechanisms to better manage these fluctuations.
Your feedback is important and will be shared with the relevant teams as we remain focused on creating a more balanced and growth-oriented workplace for all.