Life as SO at VFS Global Solutions Rivonia - Visa Submissions Officer VFS Global Employee Review

2.0
Jun 15, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Lively work environment and colleagues 2. On the hands management by the Deputy Manager 3. Effective Communication 4. Responsibility and Teamwork

Cons

1. Lack of diversity at management structure, a company operating in South Africa for many years but the structure in management is mainly West Asians, Middle Eastern or South Asians. 2. Work responsibility not on par with salary 3. Constantly required to complete work for the day beyond the normal hours required to work contractually. 4. Salary is terribly low. 5. Incentives are not given to employees, rather retained because quotas wasn't reached. 6. Fixed term contracts only.

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VFS Global Response
12mo
Regarding the concerns you've raised, we would like to clarify a few points. Our leadership structure is built on merit, experience, and operational requirements. We also prioritize diversity and inclusion, with well-established initiatives monitored by our global team of experts. We understand the importance of balanced representation in leadership roles and are working to ensure equal opportunities for everyone across all levels. On compensation, incentives, and contract types – all employment terms are clearly defined and aligned with company policy and labor regulations. Incentives are performance-based and linked to pre-set targets, and fixed-term contracts are used where appropriate, based on business needs and operational planning. We encourage all employees to raise any issues directly through formal channels so they can be addressed constructively. We remain committed to continuous improvement and fostering a fair, inclusive, and performance-driven workplace

Explore other reviews about VFS Global

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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