2.0
May 30, 2018
Former employee, more than 1 year
Cork
Recommend
CEO approval
Business Outlook
Pros
Best colleagues ever. Product is top of the market. good salary and benefit package
Cons
You receive training only initially then you're on your own. Management is bad, they only care to assign cases to someone, no customer culture, no people culture. There is some racism in let people advance in career (90% of advancements are for irish people, and some are really bad). After the first 3 months it becomes just like a chicken factory. Case after case after case after case. Crazy pressure (case queues reach also 40-45 cases, average on 25-30) Never trust managers, they tell one things and then different things are done. They always say yes and never do what they say. Only trust written words.