employer cover photo
employer logo

You are a solo player - Technical Support Engineer VMware Employee Review

3.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-a good pay, company doesn’t ask for your earlier pay or salary slips and pays you on basis of your interview and knowledge -good work culture -i am fortunate to have a good, understanding and cooperative set of management -leaves are approved most of the times, during some occasions it can be FCFS based -you get to have great exposure on product -good support of backlines or senior engineers if you get stuck in some cases -perks like goodies, Pandemic allowances, qol allowances etc

Cons

-fight of maintaining your CSATs and TSATs score to 85% -too much work pressure and I mean it! -management might ask you to work 6th day if you aren’t meeting the scores -self motivation is a challenge -promotions solely depends on your scores -customers might not treat you well, sometimes it feels it is a thankless job

Explore other reviews about VMware

5.0
Jun 24, 2019
Recommend
CEO approval
Business Outlook

Pros

VMware is a big company but in many ways had a startup vibe. That was great because the resources and infrastructure of a big company were there, but it gave most people I worked with freedom to work on many projects, influence, move around, and contribute in many ways. Plus, many things moved faster than they might at other companies of the same size. Perks were really great including bonuses, events on the campus, opportunities, etc.

Cons

The biggest con is the annual layoff. During most of the years I was there, we were growing like crazy, beating expectations, gaining in stock price, etc. It was always positive and upward. However, every single January, it was known that there would be a round of layoffs, even when all numbers were looking great as they almost always were. Management called it restructuring. But, over the years, some really good people were let go for no apparent reason. Then to add insult to injury, a week or two later, there would be a company quarterly meeting discussing how VMware was doing so well and is still hiring, but they had to make some changes. It always felt dishonest and the sympathy for those let go came across as disingenuous.

71
See reviews by: Helpful|Rating|Date|All